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Shipping & Delivery
- How much will the shipping cost? It's Free. You can enjoy free worldwide shipping on HandmadePiece, so there's no need to worry about any shipping costs. However, please note that this doesn't cover customs and taxes. Based on our experience, around 95% of our packages reach their destination without incurring any customs or ...
- What delivery methods do you use? All artworks coming from HandmadePiece will be delivered by the best express companies, such as EMS and DHL, all with tracking code. We assure you that your order will arrive as soon as possible since the day you ordered, in a safe, secure and risk-free way. The choosing of shipping method is ...
- When will my order arrive? The arrival of your order is determined by a combination of two essential factors: the processing time and the subsequent delivery time. 1. Processing Time In-Stock Paintings or Frames: If the item you've ordered is readily available in our inventory, the processing time typically ranges from ...
- What types of packaging do you use? For non-framed and non-stretched artworks, we roll them and put them into cardboard tubes, especially used for transporting oil paintings and paper art. For stretched and framed paintings in small sizes, we use sturdy cardboard boxes for packaging. For stretched and framed paintings in large ...
- Do you offer tracking information? Yes. Artworks are relatively expensive goods. For each order, we offer tracking information right after it's shipped out. With HandmadePiece, it's easy to track your order status as well as tracking information. You can sign in your account to view your orders or send an email to ...
- I'm in (a specific country), do you ship internationally? We ship to almost all countries, via Express. If you are not sure if you location is supported, please contact us. Countries we ship to: Europe Albania Andorra Austria Belarus Belgium Bosnia Bulgaria Croatia Czech Republic Denmark Estonia Faeroe Islands ...
- Can I receive my order earlier? We try to meet the needs of our customers. We understand that certain orders need to be delivered quickly, such as orders for events or as gifts. Just let us know and we will try to make it quick for you.
- Is my package guaranteed to arrive? Yes. In case the package is lost or damaged, we will compensate for you. It's up to you to get a refund or a replacement.
