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Knowledge base

For First-Time Customer

  1. Why should I choose HandmadePiece?
  2. How to buy oil paintings online?
  3. I'm not sure about ordering online. Any risky?
  4. Besides famous painting reproduction, do you sell original modern art?
  5. Do you sell prints?
  6. Do you have framed paintings on stock to ship out within a few days?

Tailored Service

  1. Can you replicate a painting for me?
  2. I can't decide. Which paintings will look good for my room?
  3. Can you customize a painting as a gift for me?
  4. So you can customize any frame to fit my ordered art? And it will come ready-to-hang?
  5. I'm not sure which frame looks good for my art. Could you suggest?
  6. I'm very impressed by your quality and I should have discovered you earlier. What should I do?
  7. Can I buy in bulk from you?

Artists & Artworks

  1. Does your low price mean substandard quality?
  2. What materials do you use?
  3. Your typical customers? Can you customize for me?

Shipping & Delivery

  1. How much will the shipping cost?
  2. What delivery methods do you use?
  3. When will my order arrive?
  4. What types of packaging do you use?
  5. Do you offer tracking information?
  6. I'm in (a specific country), do you ship internationally?
  7. Can I receive my order earlier?
  8. Is my package guaranteed to arrive?

Ordering

  1. What guarantee do you offer?
  2. What if I fail to find a specific artwork on HandmadePiece?
  3. How accurate are the item dimensions listed on your web pages?

Payment & Security

  1. Is your pricing reasonable?
  2. Can I pay by credit card? Is it safe?
  3. Can I use PayPal?

Quality

  1. Can I see the photos once my ordered art is finished?
  2. What artists do you work with?
  3. Can I see brushstrokes and details?

Art Articles

  1. Famous Artists and Paintings (24)
  2. Art Introduction and Analysis (12)
  3. Bring Art to Life (8)
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