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Terms of Sale

Before making an order with HandmadePiece, you may take a few minutes to learn about your rights and things that may concern you.

The following Terms of Sale apply to all offers and services by HandmadePiece.

Return Right

We are committed to your 100% satisfaction with our products and services.

However, we can’t guarantee that each time all our customers are happy. We can just make sure that in case you are not satisfied with the artwork(s) you receive, you have the right to return your order for a full refund or a free replacement.

Also if your order arrives damaged or defective, you can choose to get a refund or replacement.

For details about returns, please check our policy.

Pricing

It rarely happens, but sometimes prices listed on HandmadePiece are not their real prices. For example, an artwork costs “zero” plus “free shipping” due to a price mistake.

For prices that are obviously mistaken, we have the right to refuse or cancel the order with a confirmation email message sent to you.

HandmadePiece rolls out coupons and promos from time to time. You can’t request the refund of the price difference when you find out that the artwork you bought a month ago is now on sale.

Duties & Taxes

You may be required to pay duties and taxes to claim your package, depending on your local customs office. We are unable to determine duties and taxes in advance, and are unable to control these additional charges. We encourage you to contact your local postal service or customs bureau for more specific information.

Artwork Description

We hope each piece of description about our artworks is 100% accurate, complete and error-free. HandmadePiece does operate itself towards this perfection. But in a real world, we can’t make sure that each time we do this work perfectly with zero mistake, let alone that English is a foreign language for us.

Should any artwork you receive that is inconsistent with what’s described on HandmadePiece, the best we can do is give you a refund or replacement.

Disclaimer

HandmadePiece is not liable for any financial damage caused by delayed arrival, any lack of availability, or inconsistence with the artwork(s) you receive. The best we can do is let you cancel the order or get a refund.

Modification

We reserve the right to make changes to HandmadePiece website, including its content, policies, terms and conditions. If any term herein is to be deemed invalid, void, or for any reason unenforceable, it should not affect the validity of other terms or conditions.

 

Updated June 1, 2016

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